Contacts

Questions about this website, a broken link or a correction? Write to us.

Website enquiries

Use the email address shown in the footer of every page. Please include the page address and a short description of the issue. We read every message and reply in English.

Account, payment and bonus help

We are an affiliate and cannot see or change your casino account. For login problems, deposits, withdrawals or bonus questions, contact the Wild Card City support team directly. Support is available in English through Live Chat and Email on the official website.

Before you write

• Never send your password, full card number or ID documents to us.
• Check the Login troubleshooting table on the home page for quick fixes.
• Mention the device and browser you use if a page does not display correctly.

Need support for gambling harm?

Free and confidential help is available from Gambling Help Online and Gambling Therapy.